Privacy Policy

Last updated: 07-10-2025

1. Introduction

Welcome to NEXOBOT (https://www.nexobot.in/) (“Website”, “Service”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or interact with our website or website services.

By accessing or using our website, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our website.

2. Definitions

Personal Data means any information relating to an identifiable natural person (e.g. name, email address).
Sensitive Personal Data refers to data such as financial information, health data, etc. (as defined under applicable law).
Processing includes collection, recording, storage, organization, use, disclosure, deletion, etc.

3. What Information We Collect

We may collect the following categories of information:

Eamples

Name, email address, phone number, business name, job title, billing/shipping address

IP address, browser type and version, device identifiers, operating system, pages visited, time and date

Payment method, transaction ID, billing information

Messages, feedback, support requests, correspondence

Data you permit from social login, public profile, email when connecting via social media

Source

When you fill forms, contact us, register, subscribe, or communicate

Automatically collected when you visit or interact with the Website

If you make purchases or use paid services

When you contact us via email, chat, forms, etc.

If you use "login with Google/Facebook/etc" or similar integration

4. How We Use Your Information

We use your data for purposes including:

To provide, maintain, and improve our services
To process transactions, payments, and fulfil orders
To respond to your inquiries, support requests, and feedback
To send you newsletters, updates, marketing materials (if you opt in)
To analyse usage, monitor performance, detect fraud or abuse
To personalize and enhance user experience

To comply with legal obligations, enforce our agreements, resolve disputes

5. Legal Basis & Consent

Where required by applicable law, we obtain your consent before processing your data.
We process data where necessary for performance of a contract, legitimate interests (e.g. improving our services, security), or compliance with legal obligations.

6. Disclosure & Sharing of Data

We may share your information with:

Service providers / vendors (e.g. payment processors, hosting, analytics, email services) as needed to deliver our services
Affiliates or partners in connection with joint services or offerings
Law enforcement or regulators, when required by law or to protect rights, property, or safety
Successors or in business transactions (e.g. merger, acquisition) with notice to you.

We will not sell your personal data to third parties without your explicit consent.

7. Cookies, Tracking & Analytics

We use cookies, web beacons, and similar technologies to collect usage data, remember preferences, detect fraud, and improve Website functionality.

You can manage or disable cookies via your browser settings, though that may limit certain features.

We may also use third-party analytics (e.g. Google Analytics) and advertising partners. Review their policies for more information.

8. Data Retention

We retain personal data only as long as necessary to fulfil the purposes in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

When no longer needed, we will securely delete or anonymize the data.

9. Security Measures

We implement reasonable technical and organizational measures (e.g. encryption, access controls, firewalls) to protect personal data against unauthorized access, alteration, disclosure, or destruction.

However, no method is 100% secure we cannot guarantee absolute security.

10. Your Rights & Choices

Depending on applicable law, you may have the right to:

Access, correct, update, or delete your personal data
Withdraw consent (where processing is based on consent)
Object to or restrict certain processing
Export or portability of your data
Lodge a complaint with a supervisory authority

To exercise these rights, please contact us using the details below.

11. Transfers of Data

If we transfer personal data outside your country (e.g. to servers or third parties in other jurisdictions), we ensure adequate protections (e.g. contractual safeguards, standard contractual clauses) are in place.

12. Children / Minors

Our website is not intended for persons under [age, e.g. 18]. We do not knowingly collect personal data from minors. If we become aware of such collection, we will delete it.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on the Website and update the “Last updated” date. In some cases, we may notify you (e.g. via email) of significant changes.

14. Contact Information

If you have questions, complaints or requests concerning this Privacy Policy or your data, you may contact:

NEXOBOT
Email: support@NEXOBOT.in
Phone: +91 94071-66260

NEXOBOT